I didnt want to leave a bad review but after contacting Lynsey at the restaurant through email she really didnt care to help me. Which is a shame because they have some really great reviews on their service. I ordered the beef wellington which should have been great for the price I paid but it had a soggy bottom crust and a sickening sweet demiglaze that ruined it. The restaurant was cold and drafty that day so the waitress Whitney gave me the option to substitute a soup for the salad. What she didnt inform us was that there was an upcharge. We were not aware of this beforehand and when we asked her about it she just drifted away. It took awhile to get our check and I heard other gusts complain too. You see they must have been having a kitchen christmas party because at first they were in pajamas and then disappeared to change throughout our meal. I should have spoke with a manager before we paid for the meal but they were visibly busy and I figured that an email would suffice. thats the last time I let anything slide.