My husband and I came in for brunch on Friday, June 9th. The server near the host counter ignored us even though he made eye contact a couple of times. After waiting and being helped by Gino we were seated and waited an inordinate amount of time for service. During our wait we watched several other groups of diners experience the same issue. In fact, a family of 4 deserted their table after another group was served before them, even though they had been waiting much longer.
The saving grace of our experience was Gino. He was fantastic, pleasant, and literally ran circles around the other servers on shift. The male Manager seemed oblivious to the lackluster performance of the other servers, particularly a tallish, thin man in early 30s with black hair. There was another female Manager on site that was having to manager the male Manager to stay on top of water refills, etc.
In conclusion, the food was good and the property clean but our focus was unfortunately drawn to the disorganized and lackluster staff - other than Gino. I highly recommend Hash Kitchen ownership take a look at the crew on duty on the morning of Friday, June 9th and get rid of your slacking staff and praise Gino. I would venture to guess that he will burn out sooner rather than later in that environment and he was the best part of the experience!