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  • I had been to Bent Restaurant in Toronto once before. Susur Lee was in the restaurant that night. It was in June 2013 for the Seafood Tasting for two. I recently made a 9 o'clock reservation for dinner. At 6 o'clock I went to the website to check the menu (out of date, of course). I also read some of the on-line reviews. I was sorely tempted to cancel the reservation. I did not. We were seated just before 9 pm. I ordered the Sashimi Tasting and the Truffled Japanese Beef Carpaccio. I asked the waiter to ensure that the dishes did not arrive at the table together. Twenty minutes later the Sashimi Tasting had not arrived. The server kept coming by the table saying "soon" and "it was coming". It was a cold dish. Six pieces of fish on ice. It took 30 minutes to arrive at the table. The second dish, also cold, took another 25 minutes to arrive at the table. When it arrived, I asked the waiter to order two hot dishes for us. When we finished the Carpaccio, the waiter asked us how we enjoyed the dish. We said it was good. He turned and left the table leaving the empty dirty dish sitting on the table. He returned a few minutes later to say the hot food was on the way. The next time we saw him he spent 5 minutes taking pictures of customers at another table close by. There was no sign of the Crispy Chicken Dumpling order. After waiting 25 minutes for the Chicken Dumpling we asked for a manager. After five minutes a manager showed up. By this time my patience was exhausted. We asked for the bill as we were leaving. His comment was "We're overwhelmed tonight." We left.
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