Awful customer service! We bought a sharp TV and we're not happy with it. We even attempted through both sharp and conns to get it repaired but there was a manufacture issue that was not repairable. Jumped through tons of hoops, even got sharp to issue a letter to conns to let us return the TV only to be informed it was pass the deadline and they would only allow us to return it for the same TV. No store credit nothing. DO NOT BUY from them!! If anything is wrong or you are unhappy with your item they will give you the run around.