I booked a convention in this hotel through Conference Direct and was very pleased and happy with the establishment's beautiful appointments in the lobby, business center, meeting rooms and Bliss Restaurant. Our attendees loved the nightly freshly popped pop corn in the lobby as well as the lovely bar off the lobby.
Not a single issue with North Tower guest rooms, convention meeting rooms, food & beverage/banquet staff, event staff, location in respect to the airport. We held bus tours that were easily accessible for our attendees through the Mississauga Ballroom Conference entrance.
Check in and out was extremely easy with only a few hiccups for some of our attendees reservations. These issues got worked out quickly and efficiently.
I can't say enough nice things about Tetyana Lukanyuk our Hilton event manager. Always kind and so helpful. She did everything to make our stay exceptional. She was particularly in tune with the needs and parameters of our newly formed company giving us options to help with our budget.
Banquet Managers Hany Beshay and Arjun Khullar were always on top of every single detail as was their staff for all our food and beverage events. So professional and handled all requests beautifully.
Chef Yogi did a wonderful job with our special 5 course request dinner event. All plates had to meet a specific aesthetic along with exacting recipes to fit our theme from the author of the cookbook herself in attendance. Could not have been better. In fact all the food events we held were excellent!
Their in-house A/V staff Kris Trinidad and especially Dominic Giovinazzo - Senior Technician were unbelievably gracious, helpful and easy to work with. WE LOVE DOMINIC...can we just say that now? No matter what Hilton/PSAV pays him...it's not enough!