Matt saved the day today! We spent all day moving into a house with a half-working air conditioner, and to top it off my husband dropped his phone and the screen shattered. I called Matt, and he was at our house within 2 hours. He was polite and I felt completely comfortable letting him in my house. He fixed my husband's phone, and applied protective glass to both of our phones for MUCH less and with a lot less hassle than having Best Buy do it! I would recommend them to anyone!!!