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  • The end result: We love our backyard and are super happy with it, they did see our vision. We did a pool, pavers, pergola with the waterfall feature, BBQ station, some turf areas and irrigation ( no trees). Michael was our designer/consultant, he was very professional, responsive, and listen to what we wanted (which is a huge plus for us). The construction crew was very polite, professional and they listen and address all of our concerns. Eric was their supervisor, and was prompt to respond, professional, patient with us ( we are not easy clients) and he responded and addressed our concerns. Pam in the office was super nice! and on point with the paperwork. Now, lets get to what you all want to know of the "what happened in between" part and why I did not give them 5 stars. As any big project there will be hiccups and this one was not the exception, there were many items that we had to address in fear that they will be overlooked, Eric and his crew were very diligent in those when we brought them up, so big THANKS. There were a few days were the crew wouldn't show up because they had to be at another site which we understand but a little heads up would have been good, I did notified Eric right away and he informed me of the reason they didn't make it. Like another reviewer mentioned, we didn't know they don't have their crew working on Saturdays, which again we just wanted to know ahead of time. Our project started early March 2016 and we were jumping in the pool early July 2016. After the project: We had a few minor service requests and they took care of those right away and with no hesitation. Would I recommend them? Yes, just be patient and help them with a second set of eyes because we felt they are a little over worked. After all we are all humans and mistakes can happen, another set of eyes never hurts to help them not miss a few details.
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