This was the first and last time I will every go to this place. My waitress was extremely rude and didn't know anything about the menu. I was with 2 of my 4 children and had asked for bread and was told not until you put in your entree. What sense does that make so my kids have to scream and starve because you can't get them bread wtf. Like that wasn't bad enough she drops the food and that was the last time I seen my waitress. I waited over 20 mins for her to return and she never did so i had to ask someone else for my check. But she must have had checked on the table behind us every 2 mins flurting and bull shitting. I couldn't even get my water refilled. Besides the fact that the 2 chicken parm sandwiches we ordered were burnt but no one cared. I get my check and tell the floor manger how horrible the experience was and the food that was half eaten because couldn't force another bit down due to the horrible taste. He takes my card says sorry and charges me for everything. On the way out I proceeded to inform the big manger how my experience was. His response I'm sorry next time you come back let one of us know and we will take care of it. Mind blown next time there will never be a next time and I made that clear. He obviously just didn't feel like addressing the problem. I would never recommend this location to anyone the service and food sucks. If you bring it up to management don't worry they don't care and won't do anything anyway. Don't waste your time or you money going here. The only good thing was the decor.