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  • I don't know whether I shouldve been upset or concerned for our server. We waited at the bar until our table was ready. When we were seated our server came over and asked if we needed more drinks, naturally because we already had alcoholic beverages we asked for water. Ten mins later after receiving no water, she came back to our table without water. She asked if we needed anything, which was a little strange given we asked for water. We then said, "yes, water" she then blamed it on the water boy, which there was none. After another 8 mins she walks over with water and spills it over the table behind us. Another 4 mins and then we finally got water. We ordered our appetizers and meals because at that point we were starving. We asked her to bring all the appetizers out first and she did not. She then came to our table 4 times to ask the same question within 3 mins of each other, "can I get you anything else?". We were confused at how many times we had to say 'no' for her to understand we just wanted to eat. Then we asked for a box, she politely said she would box our food and when she returned it, all of the sushi was mushed and unwrapped! It appeared as though she just grabbed a fork and forcefully slid it in the box without a care! Who wants to eat sushi like that?!?! Then, we asked her to get our bill and split it accordingly, (really simple- everyone gets what they ordered and there was only 4 of us). She messed up our bills 3 times!!! We even had her write it down the second time!!! It's as though she completely forgot she wrote it down! She even ran my friends card and forgot to give it to her! And then she again, blamed it on something else- the POS system! If you've ever served you know how wonderfully great and easy POS systems are! I've worked in fine dining for 6 years!! Unfortunately, it seemed as something was very off with this woman. She was forgetful and at times, incompetent..... It was the most disappointing experience ever and the worst part was that she didn't ONCE apologize. I have been looking forward to this place for such a long time and the food was great, but our server was horrible. I urge the management to seek medical help for this girl because something did not add up.
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