This started out as a pretty good barber, but has since gone downhill. First of all, if someone makes an appointment, the time slot should be honored. A walk-in should have to wait for the next available slot, NOT the person who made the appointment. Secondly, it is very disrespectful to be sitting in a shop and listening to one of the other barbers talk about the type of sounds his lady makes when they are having sex!!! There were small children in the shop at the time and this was definitely not acceptable. Superior definitely needs to get a better system for making appointments. Not writing down the appointments is not acceptable. Many a good business is destroyed because of poor customer service. I'll be taking my business and my green backs elsewhere!