First time at Smash and was taking a colleague for lunch. I was greeted and seated immediately, but it took the server 15 minutes to come over and ask me if I wanted a drink. My guest arrived and after another 10 minutes we flagged down another server to get my guest a drink and place our order. The food arrived (we both had lobster mac and cheese - lots of lobster) in good time and was very good. I would go back again if I'm the area, but the service was horrible. The food makes me give it three stars or it would have got two based on the service.