The girls in the store are normally helpful and they listen to you. If you have a bad experience at the salon, they sympathize and give you suggestions.
Why I only give three stars is this place needs to learn something called PRIVACY LAWS. I called to explain my situation with a girl, and then when she got back and couldn't get a hold of me but got my mom, she told my mom my whole story and then her answer. My mom had nothing to do with my situation, nor did she know anything about it, but thanks to this girl, my mom now knows everything.
This is not the first time that this company has violated my privacy, so if you're concerned about it, go somewhere else. Expect people to blab your personal affairs to others.