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  • I had one of the worst customer service encounters ever at this Royal Auto Beauty shop. Service was horrible and the quality of work is not even close to satisfaction. The owner/cashier is very dishonest. I own a Subaru XV crosstrek (small cabin size same as an Impreza) and they charged me the price of a full size SUV ($36). The shop has this promotional offer where you bring your car in between 8 am to 10 am you will receive $5 off. The cashier didn't give it to me until I asked for it. And she was like "Oh, right". After the wash I can still clearly spot the water marks, bugs and dirt spot over the bumpers. The level of detail is worst than a $6.99 drive thru car wash at the pumps. The whole cleaning process didn't take more than 20 minutes. TOTALLY not worth $36. I WOULD NEVER, EVER VISIT AGAIN.
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