| rev:text
| - I've had the worst experience with Pep Boys just within the last few months. I initially went due to a Check Engine light, which turned out to be an Evap Leak and a $350 repair. My first visit was pretty standard. I went in, they did diagnostics, I approved the repair, and I picked up my car the next day.
Less than two months later, the Check Engine light came on again, same code. I had them look at it and I was told that there was just a "kink in one of the lines" and that it would b fixed. I was hoping that that was the end of that.
From that time, again in about a month and a half, same Check Engine light came on, with the same code. Again, I paid Pep Boys another visit. It would be my last.
In addition to the same recurring problem, I also wanted to get my car checked because of a SMALL oil leak. This is where things got bad. I took my car in on a Wednesday morning, when they said it wasn't busy at all and that they'd give me a call in a few hours about what's going on with my vehicle. I didn't hear back until the evening, when I decided to call and ask about it. When I called, I asked about my car's status, was put on hold for so long that I decided to hang up and just call back. That happened 4 times in about two hours. Finally, someone was able to talk to me about my car. I was told that the oil leak was from multiple sources and that it was going to be a $670 job and they'd of course have to keep my car for another day. My schedule didn't allow that so I just picked my car up and planned on going back on the weekend. Btw, they didn't have time to check on the Check Engine issue...
The following day, I noticed when I left work that I had left a puddle of oil. On the way home, my car stopped accelerating and I was stranded. Luckily, I was stranded near an auto shop and I had them check my car. Turns out, the pipe from wherever my transmission fluid was coming from was loose. I asked Pep Boys what they did and I was told that they just tried to tighten it (but loosened it up in the process?) The new shop was able to do that with no problem, replaced the fluid, and was able to fix the the other leaks for $110. It's been a couple of weeks and I still haven't noticed any leaks. In regards to the Check Engine light, it was just turned off and I was advised to have them do diagnostics if it comes back. Diagnostics that they offer for free, while Pep Boys charges $100. I also had to pay for the oil leak diagnostics at Pep Boys, and tried to use a coupon I received via email but was told that I had to print out my coupon to use it. I've actually presented an online coupon before at that store and someone was able to scan a printed copy, however, the clerk made it apparent that he didn't like his job anyway so that probably would've been too much to ask of him.
|
![[RDF Data]](/fct/images/sw-rdf-blue.png)
![[cxml]](/fct/images/cxml_doc.png)
![[csv]](/fct/images/csv_doc.png)
![[text]](/fct/images/ntriples_doc.png)
![[turtle]](/fct/images/n3turtle_doc.png)
![[ld+json]](/fct/images/jsonld_doc.png)
![[rdf+json]](/fct/images/json_doc.png)
![[rdf+xml]](/fct/images/xml_doc.png)
![[atom+xml]](/fct/images/atom_doc.png)
![[html]](/fct/images/html_doc.png)