We used to love this place. But everything has changed - except the decor. Tonight my wife tried the Kalua Pig sandwich. What arrived was pork jerky on a toasted bun. The menu said it came with pineapple, but it was a 60 degree wedge, about 1/4 inch thick. They forgot to bring the fries she also ordered, but sent for them immediately - before she tasted the pork. When the fries came, she sent the pork back. They apologetically asked if there was something else they could bring her. She wanted a Chinese Chicken salad we used to order, but it was removed from the menu 2 weeks ago, so she settled for the Chicken Caesar. It was not bad. I ordered the special - a roast beef on ciabatta, but the ciabatta was over-toasted rye instead. We informed them that their recent changes were not an improvement, and we wouldn't be back. They offered to take 15% off the check, and it took 3 attempts for them to finally get it right. Unbelievable! I had to wonder just how bad they wanted my yelp comment to be.