If I could give negative stars I would. I made an appointment in their salon a week before. Arrived on time to my appt and was told it would be a few minutes while the stylist finished up another client. 45 min goes by, the stylist comes out and hardly apologizes then says it will be a few more minutes and she'll be done. 1 HOUR AND 15 MINUS after my scheduled appointment time the stylist still wasn't done so I just left. Awful, awful, awful.