OneGuard Warranty sent pruitts for a leaking refrigerator. The problem was the plastic tube that is connected to the ice maker had sprung a leak. John cut off the portion that had burst and reconnected the same brittle plastic hose with a metal clamp. A few weeks later the hose burst again, causing many thousands of dollars in damages. Another plumber reviewed the hose and said it should have been replaced. When we spoke with John to ask him why he didn't just replace the 25 cent hose, he claimed "I was sent to fix a leak and I did".
If I could give negative stars, I would.