Bought a stroller here less than a year ago and it started to make a funny noise. That's okay-
I still love the stroller but it needs to be repaired.
I called the store to inquire about repairs and I politely asked if they happened to have a loaner stroller or something while it was being repaired (paid over $700 for this stroller- sorry I don't have another one) the lady who answered the phone was extremely extremely rude and made it seemed like I just slapped her.
She laughed at my question like
I was an idiot. I am so insulted and wished I never bought the stroller here. After I get this repaired under warranty I will NEVER EVER EVER RETURN. My husband will be coming with me for the repair and he is not thrilled at all and will be addressing this rude woman in person. Hopefully I'm in a good mood the day I go in otherwise I'm going to tell her exactly where to go.