In the past, I have dreaded going to any Verizon store. This place has always wanted me to purchase stuff in their store that I could get cheaper on the web. I went in this weekend and I wanted to buy screen protectors but their computers said there were none in stock even though there was a bunch hanging on the wall. Rather than make me wait to fix their problem, they let me walk out with it and said they would just add it to my bill later. Easy peazy! In and out without a hassle!