So we just moved to midtown Phoenix and were looking for transportation to Sky Harbor. When we lived further north, we usually drove and parked at the airport. We decided to try something different. We don't care for the inconvenience of Super Shuttle. We used Sam's Trans and will likely use them pretty much all the time in the future. The driver called 1/2 hour in advance of the pickup to confirm the address and let us know he would arrive on time. He did arrive on time and was very pleasant and courteous. On the return trip, the driver called as we were landing to let us know the exit door where he would be waiting. After getting our luggage, we exited and found him immediately. The rates are very reaonsable, clearly the service is reliable, and the customer service excellent.