I evaluate airports according to entertainment value, ease of mobility, cleanliness and staff attitude. Lets face it, you could be stuck anytime with our struggling airline systems, mechanical problems or weather conditions.
Charlotte DIA is easy to get in and out of. Rental car pickup is very reasonable and fast. 4 stars.
Parking cost is low compared to my city. 4 stars
Security, police and TSA personnel in this airport are awesome. Very nice people (Oakland, CA Airport needs to train with them). 4 stars
The security lines are congested and slow. 2 stars.
Bathrooms are very clean with attendants. 5 stars.
Shops are just enough to keep you entertained. 3 stars.
Food service is good, there are a reasonable number of choices and they have a Carolina BBQ stop that is very good by airport standards. They offer fast food to casual dining. This rates 4 stars.
Flight delays are not to bad but they could use improvement. I give them 3 stars.
If you check luggage the wait averages 20 minutes. Not bad. 5 stars
They provide rocking chairs and a massage spa. They also have a Grand Piano in the main atrium and some really talented people stop to play for you. 5 stars
The SHOE SHINE!!! Best in America. My opinion. Amazing deal for 5 bucks plus tip. I bring extra shoes just to show up for this. Sorry to you guys in St. Louis that have held the title so long. "6******" stars.
Free WIFI. 5 stars
Overall a great airport to keep you entertained if on time or stranded. Nice friendly employees in all areas of the airport. 4 stars****