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  • My daughter made an appointment to try on bridal gowns on Saturday, November 4, 2017. We were so excited about this. We were assigned a consultant, Sandra. My daughter chose the dresses she wanted to try on and we were taken to the fitting area. Sandra asked my daughter for her bra size and returned with a long line bra. I helped her but it was too small. When i came out of the TINY dressing room Sandra had disappeared. I walked the entire store looking for her, to no avail. Another consultant stopped to help me. Sandra showed up in time to help my daughter with her first dress, which she didn't like. On to the 2nd dress and after Sandra helped with it, she disappeared again. This was the dress for my daughter, but she needed another size. Wait, Sandra reappeared and left to get her another size, then disappeared again. I went in to help my daughter into the dress and Sandra reappeared again, pushing me out of the room. Sandra's disappearing act continued on. After 2 hours, we were ready to leave. This was not the mother/daughter moment we imagined due to Sandra's lack of attention, the consultant next to us stayed with her bride the entire time unless she was getting another dress or accessories. Fortunately, the lady at the front that helped us check out was above excellent. The only thing positive about this store are the prices so if you can afford to spend a lot of money, take your money elsewhere, i hate going back for alterations, but we will see. We have not received an apology at all from the store!
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