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  • This is my second time going to NC salon for a haircut and I have learned my lesson. I have never been so upset over a haircut. The customer service is great, but that's all.The first time I went was about a year ago. My haircut was by Miss A. It wasn't great, but acceptable. I decided to return for a second time today only because it is walking distance from my house so I wanted to give them another try. I wanted a medium length (below shoulders) inverted bob, and showed the stylist several pictures. His English was limited but he nodded his head and appeared to understand me. As he proceeded to cut my hair I noticed the first layer was way too short. I don't usually speak up in these situations but the length worried me so I told him it was too short and showed him the pictures again. He acknowledged the hair was about 2-3 inches longer in those pictures and then proceeded to cut my hair again. I had hoped that the longer outer layers would mask the short hair underneath. But in the end, my haircut was still too short. I knew that mid-way thru but didn't have the courage to tell him again. It also does not look like an inverted bob (longer in the front, shorter at the back), instead, it looks straight front to back. Only a small part in the front is longer to salvage the look, but he thought it was too long and asked if I wanted to cut it shorter. I said no, but that was all I could say. I can tell he put a lot of effort into cutting my hair and even more time styling it, but the haircut is completely off. It is at least 2 inches too short. Lessons learned: 1. Speak up immediately if you know the haircut is going all wrong. 2. When you have a hairstylist you are happy with already, stick with her even if they're far away.
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