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http://www.openvoc.eu/poi#funnyReviews
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  • I ordered a delivery between 1-5 p.m on a weekday and I had been waiting for them the whole four hours at the shipping address and no one called or came. I left after 5 o'clock because I simply didn't have all day to waste waiting for someone not punctual. Then I had no choice but called the IKEA costumer service to reschedule my delivery and assembly. The first call told me they didn't immediately help costumer to reschedule and I needed to wait for them calling back to reschedule, which was fine. But they also told me I needed to PAY exactly the same price for the delivery for $99 to reschedule, which was nothing but ridiculous because the delay was apparently their fault. Then they called back minutes later to tell me AGAIN that I should WAIT for another calling back. OK. FINE again. And this time they relieved me by telling me I would not be charged another payment. Then the most confusing thing happened when someone called back from a number besides 866-866-4532 and asked me to reschedule. I rescheduled with the staff from this call. Then later a call from 866-866-4532 called. And this time the staff said IKEA was not informed that I changed the delivery time. I asked them then who the previous call was and he said he didn't know. I was so worried because I just realized I made an appointment at a precise address on a precise date and time with God knew who that was. Later he confirmed that the previous call was from the shipping company and he bothered to remind me that I SHOULD HAVE CALLED IKEA to reschedule instead of the shipping company. OHHH LIKE HELL I DIDN'T! How kind he was!
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