I would not recommend this salon at all. I booked my first appointment, arrived on time and went through the store with the sales person. Emily helped me pick out dresses to try on. Some of them were sample dresses which would have really saved me some money. I tried on about twelve dresses, some yes and some nos. it was like pulling teeth to get dresses that were what I asked for. I wanted simple, no bling, but many of the dresses she brought I looked at and just said no and tried to explain again what I wanted. After that, she started putting the screws to me to put one of the dresses on hold with a $250 deposit. I finally caved and put a deposit on a dress which ended up to be a no, with the understanding that we could move the money to a dress of my choice from the upcoming Allure Bridal trunk show. I was also promised that there would be two specific dresses that they didn't have in stock that day but that I really wanted to try on.
Jump cut to my trunk show appointment. None of the dresses I wanted, that I was promised were there. I had my bridesmaid come out from Las Vegas to see the trunk show items that turned out not to be there. When my appointment was confirmed I asked how many styles had come in for the trunk show. They said they had lots. Turns out they brought in about eight styles on a tiny rack in the main room. What a waste.
I was so angry. After some negotiation I was refunded my deposit. I'm so disappointed in my experience and in the customer service in general. Also, in the selection and their listening to what I wanted defiantly require some improvement.