The service center was great! The reason it's a 4 instead of a 5 is because I made an appointment over the phone and when I arrived on time for the appointment they couldn't find it in their system. To their credit they immediately got me in and, after spending an hour diagnosing my vehicle, stated they couldn't find anything wrong and let me leave without any cost. I really appreciated Dave and the others that helped. I would definitely recommend this dealer and will go back if I ever have any further issues.