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  • To whom it may concern or to whom it may not concern, I don't write reviews but after today's appt and also reading the other reviews I feel it's necassary. I feel the biggest problem this office has is communication! The staff at the front desk was very polite, too comfortable with telling u that your appt needs to be rescheduled (almost like she has to do it a lot). Waits are expected when dealing with medical field so I budgeted my whole after to take care of this. I was pleasantly greeted and given my paperwork to fill out. I turned them and about 15-20 mins after turning them in they call me up tell me they had to reschedule because I needed to prep. My appt was scheduled 1 week ago and I specifically asked is there anything I need to do prior to my visit and was told no just come straight from work. I thought it was odd but not knowing exactly what my Dr had requested, I just went with it. Once she called me up to let me know it has to be rescheduled she then tells me my Dr did not sign his order. This was all set up a week prior to the appt! Why 20 mins after me being there is all this being brought up. I was told there was a voice message left yesterday for me and that is not correct. A missed call from a vegas # but no message. So to sum it all up! If u work 60-70 hours a week and have minimal time to get away for a procedure do your homework prior to getting there don't assume just because they call u with ur appt that they are prepared. Comunication is the key to success.
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