We have been visiting baldwin for a while. It was always a place that had the freshly ground good quality meat for their burgers. Unfortunately, perhaps they are struggling, or making a change to explore different recipes for their beef mixture.
As others have stated in the past few months (on yelp) the burgers have gotten gristly, i have had to ask for a replacement a couple of times as the burger was inedible.
Their fries have also lost the garnish and sometimes are old and lacking freshness. The ceaser burger has lost the parmesan cheese slice or parmesan completely and instead replaced with a dusting of parmesan or something that resembles parmesan.
Finally the cuts have taken a beating on the burger and now burgers have reduced gristle and moved onto mixture with beef filler (organs and misc parts - i can clearly taste beef heart). As a result burgers are dryer (cant medium rare organs) and chewy.
I hope the owners hear the customers and bring back the quality, and if not permit-able financially, perhaps increase the cost or reduce size of burger and offer the current sized patty for a premium.
I also wish there was a good alternative for non meat eaters as the chicken burger is practically terrible with zero seasoning.
Overall we will look for a different place as the quality has considerably declined.
Rule #1 in the industry is to be consistent.