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  • Called this store Sunday after my car would not start. I talked to a salesperson named Josh. I told him I was having car trouble and wanted to buy a battery for my car as well as have them install it. He would not sell me a battery or promise that they could do any install on Sunday as there were only 2 people working that day. With service departments closed I stressed that I really needed their help and could not afford to be stranded. Josh refused to help me and insisted that I take it to a dealership for service as my battery was probably under warranty. I stressed because it was a Sunday I did not care about a warranty. I just wanted to buy and have a new battery installed. This salesperson refused to help me. Having owned my own business for many years I thought the owner of this location would like to know that they lost a sale due to the lack of initiative and willingness to help by this staff member.
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