Went in to fry's today to buy a new office computer. Did not need any bells and whistles, and told the salesman that. He proceeded to sell us into 4 different computers, that were not in stock. Finally we settled on a computer, and specifically asked, Does this computer have office? he replied, yes it comes with Microsoft Work and Excel.
After going back to our office and setting it up, the computer does not have office. When we call into Fry's to talk to them they passed us along to different managers to delay resolving our issues.
Not a pleasant experience, and will not be a return customer.