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  • The CafĂ© Bellagio is a 24-hour restaurant situated within the Bellagio hotel that offers a wide assortment of food. The dinning room, which is large and beautifully decorated, looks out to gorgeous garden and pool areas. It is set up with two waiting lines, one for the VIPs and the other for everyone else. My wife and I recently breakfasted there on a weekday morning and stood in the pedestrian line for about 15 minutes before being seated. I noticed that at that time a large section of the restaurant was closed. After perusing my menu I determined that an inner page was missing and had to have the menu replaced. Service was painfully slow, but eventually we placed our orders. My wife chose a ham and cheese omelet and asked that the hash browns be substituted for a fruit cup. I asked for the lobster omelet. After a lengthy wait we were served our food. My wife's omelet was average and accompanied by cool hash browns instead of the fruit cup. My omelet was awful. It was very overcooked and thoroughly dried out, completely ruining the taste and texture of the ingredients. The accompanying hash browns were actually cold and a half of tomato topped with cheese that should have been baked and served hot was also cold. I would have asked to have my food returned, but I couldn't locate our waitress. So as a result, I ate my toast and discarded almost all of the omelet and side dishes. Finally when the bill arrived, I provided my credit card and I asked the waitress to advise the manager of the problems encountered. When the waitress returned my receipt, she informed me that she had spoken to the manager who cancelled the cost of my breakfast. Still, that was little compensation for the utterly poor dining experience. I had high expectations for the quality of the food and the service at the Bellagio Cafe but was hugely disappointed.
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