I went to Granite City for the first time on a Saturday afternoon.Initially the hostess was going to sit us right away but then said there would be a 10 minute wait. It was relatively empty inside but I assumed maybe they were not fully staffed so whatevs. After a short wait we were escorted to one of the high top tables in the bar area. The register for the waiters to ring in meals directly faced the table,,, can you say awkward! We requested to be moved to a "real" table but was told that nothing else was available at the time. We wait for a good 5 minutes when the other party who had came in after us and had been waiting were escorted directly to a booth even though we were told no tables were available. We continued to wait a bit longer while the individuals who were seated after us now had a waiter coming to take their order. No one ever even came to take our drink order after 10 minutes or so we left. So I'm not sure how good the food is but I guess I'll never know. There are too many other restaurants in that immediate vicinity to have such poor service. We went on over to Cheesecake Factory and enjoyed a great lunch there.