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| - After 3 absolutely horrible experiences at this location, I have finally made the decision to leave this review. It makes my skin crawl to be "that person" right now, as I work in the service industry, but it's not a coincidence that every time I come here, I wish I had gone somewhere else.
The first time my boyfriend and I came, we were new to the area and weren't sure what to expect. We waited at the empty host's stand for a long while before someone finally walked by. They just smiled and walked to the back. After another minute of waiting, someone finally emerged from the bar area and sat us quickly and quietly. Our server was so-so. Nice, but slow and unattentive in a pretty empy section. Dropped our food and we didn't see her once until she gave us the check. Then we waited another 10 minutes for her to run our card. The food was good enough to bring us back a second time, though.
Round two consisted of us being rushed to our seats by a man who we assumed was a manager. He was pretty rude and short, and just seemed all around miserable. Our server eventually took over and it was the usual food drop and dissapear move. It was an alright experience until the booth behind us left. We were sat right next to the register and could clearly hear our server and who we assumed was the manager complaining about how they didn't tip on a large tab. I 100% understand that feeling, but I would never complain about it on the floor, right in direct earshot of other guests. To top it off, they got so riled up that they began dropping all kinds of curse words. Maybe if she had a better attitude, she would have been getting better tip results.
Currently, we're sitting in a corner booth, deciding how to tip our server after our third visit. Our server sat us and started the conversation with drinks and all that jazz. Very short and rude, which seems to be the pattern here. After taking my order, my boyfriend waited for her to ask for his order, because it's only polite while someone is still writing the previous order down. She looked at him all of a sudden and gestured rudely with her hands for him to speak. He said, "Oh, I didn't know you were ready for my order yet." She snorted and said, "Well, it's only you two here so..."
We got our food, which was great as usual, and about a minute later she dropped the bill and walked away. Annoyed, we took our time. She loitered around the bar with nothing to do and eventaully we gave her our card to pay. She had her jacket on and her purse was sitting on the bartop while she watched my boyfriend sign the reciept. He hadn't even put down the pen when she grabbed her copy and left. As she closed out a till it dawned on me that she might have been a manager of some sort as well, which makes it ten times worse. The only person doing their job today was the host. She held the door and gave us a smile when we entered and left. We're tipping $3 and even that seems like too much. Definitely finding another location after our third dissapointment in a row.
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