I've been coming here for years and have never had a problem getting in. Tina and the rest of the ladies are so nice and inviting. Kim is too sweet and always makes sure you are happy. Their gel nail polish seems to last pretty long and I've never had issues with it here. They have a great deal for mani/pedi combo. I brought my sister and Mom in from California in the past and they loved this place too. Always look forward to coming in!