We've been living here for almost a year and have loved everything up until this past few months when the complex was taken over by new management. The previous management was always courteous and helpful. The new management is the opposite! Our pool gates were chained up for weeks (in the middle of July) while the pool sat green and covered in debris from dust storms. Various lights have gone out throughout the property, and when I brought this up to the office I was told that the maintenance guys were all on vacation for two weeks. I stopped by the office recently and arrived right after they closed (the new company changed their hours from closing at 6pm to 5:30 I guess) so the woman who answered the door didn't hide her displeasure, cracking open the door and saying "Do you just need to pick up a package or something?" Laundry machines keep breaking and again going without repair (maybe maintenance is still out of town?) For the past two months we have attempted to pay rent online and their website hasn't worked. This time because it again didn't work we called and the manager was extremely rude and said we shouldn't have expected them to contact us. Overall, while we love everything about the apartment itself, we're really disappointed by this terrible new management company. If the old company was back I'd give 5 stars! :-(