We had a reservation for a 15 seater van last march 2018 for 2 days, i called before coming to pick it up & the hispanic guy said its ready but when we were at the site we had to wait for almost 2 hrs because they have to clean it. So the guys said the van is ready outside when i checked they gave me a van that has a BIG sign on both sides AVR SHUTTLE SERVICE ... i didnt rent a van to advertise the company so i ended a van with a defect on the sliding door when opening but better that the 1st one. Las Vegas guys you can do bettter customer service than that. Mitz