I cannot say enough about the service and reassurance I received from Caroline Morton, of Pinnacle Lending Group. I feel certain that the service she provided reflects the company's values. As my Broker, Ms. Morton rewrote the lending documents to insist that the lender not charge additional points and fees on my VA refinance. The lender did not and I saved about $2500 in the process. Caroline kept in frequent communication and coordinated the process to the end. I am one happy customer and would do it all again ( which is really something to say about a refinance). Thank you for a job well done.