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  • IHOP is very inefficient when it comes to ordering to go orders. First, while ordering on the phone, I had to speak to 3 different people before I could place an order. The person on the phone took my number down when my order was placed and I was given an arrival time. Upon arrival there was no evidence of an order being placed after speaking to a few more people. The manager at the time did not offer an apology nor did they try to accommodate me in making my order any easier. The customer service at this IHOP is poor and there needs to be more training involved when employing managers and other workers.
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