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  • My delivery order was placed over the phone, but I got their menu via Allmenus.com. I called at 3:12pm, and was immediately asked if I could hold. I agreed, and then they set the phone down on the counter, and I could hear everything! Three minutes later (not too long), he came back and I ordered our pizza, along with cheese sticks. I was given my total, and told it would be there in 45 minutes because I got stuffed pizza, and it takes a bit longer to cook. One hour and 15 minutes later, my fiance' asks me again how long they said it would take, and that is generally my cue to call them back and see what's up. I call back, am immediately again asked to hold, I said "well, it's just about the order I just placed, I'm wondering where it is". Their response was "Let me get a manager". Five minutes later the manager gets on the phone, and I let him know that they're 30 mins late. He apologizes, doesn't offer to comp anything, and tells me he should be there any minute. 10 minutes later, a knock at the door. The driver asks me if I have a pen (that doesn't happen very often - very disorganized), I sign, and let him go. I open up the cheese sticks, and it's a hoagie roll, split in half, with cheese and herbs on it. It wasn't cut up at all, and SO not worth the $7 paid for it. The pizza was a buffalo chicken pizza. I enjoy buffalo wings A LOT, and we generally enjoy buffalo chicken pizzas as well. The buffalo sauce on this was SO spicy that my fiance' couldn't handle it. Honestly, if you go to a place like Buffalo Wild Wings, I'd rank the sauce near their spiciest. If you're going to use a sauce that spicy on a pizza, there should be a warning, or do something to cool it off by adding ranch dressing to the pizza as well (Glass Nickel does this, and it's wonderful). In fact, we promptly ordered 1 pizza from Glass Nickel, and the pizza was here and hot in under 20 mins.
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