This place is fantastic. It's right in my neighborhood and the staff there is incredibly friendly and knowledgeable. I've called to ask questions a few times and they always take the time to talk with me. My cat is extremely skittish and afraid of people, and Dr. Brooks has the magic touch to keep him calm and non-traumatized. The cat has also had several health issues and has had to spend time overnight at Veterinary Emergency Services and the staff at Northside Animal Hospital have been awesome with his follow-up care. He's on a prescription diet, so I have to stop in monthly to buy his food, and their prices are actually better than anywhere else I have found (including online). I highly recommend them!