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  • Being new to CLT I asked for a recommendation for a stylist. Carmen Carmen in Dilworth was recommended but I decided to try the Ballantyne location for convenience. The stylist was nice and I really liked the cut and color. I paid for the services, bought a few Aveda products and tipped. The next day they called me several times asking me to call the salon. When I finally spoke to them, they said they hadn't charged me for an extra bowl of color or for a toner and wanted my credit card number. I was shocked. I have no problem paying for these things but I was never told I was incurring these charges and was put off by there tactics after they made a mistake. I paid but found this in extreme bad taste for a salon that is trying hard to be high end. Sadly I probably will not return based on this experience. I hope the forty dollars was worth it.
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