Horrible experience. The man behind the counter seemed in no rush. Finished the paperwork he was working on then asked what I needed help with. Then I sat here for 30 minutes before they took my car in for an emissions testing... Sat here... THEN a lady comes and parks behind my car to get her tires filled. She never came inside was just inconsiderate but they did help her. Then after she left they moved my car. My cars hood had been shut the whole time the lady was parked behind my car. An emission test should take 10 maybe 20 minutes. I have been here over an hour. This is NOT a quick place to go and I will NEVER come back here again. My car has been done also for 10 minutes now and still no one telling me it is ready and that I'm done and can pay... Seriously... HORRIBLE experience.... I finally left an hour and 10 minutes after giving them my key... It has taken me tops 20 minutes in the past at several other companies to get my emissions done. An hour and ten minutes is RIDICULOUS!!!!