Mark is the guy you want to see in service. Goes above and beyond and helps clients. Very sociable! My car is still at the dealer due to a recall but I'll update this again when I get my car back.
Update: faster than expected. Also shoutout to Don Valley North Lexus Hertz! You guys are awesome! Big thanks to Mark, Victor, Nobu and all the staff at Weins DVNT.
4.5/5
Edit April: I called the day of after picking up my vehicle because I saw "aeroplan" at the top of my receipt. They added my membership card number immediately. Just checked and got the points.
5/5 (and if you follow me, I RARELY rate any company a 5/5)