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  • We've ordered delivery from this restaurant for years. Tonight the manager made a mistake and assumed we'd come to pick it up, even though he confirmed my address and the words ''I will pick it up'' did not come up in sequence or individually during our 2 minute telephone conversation. I was given a price and an estimated delivery time of 25 minutes. The manager called back after 30 minutes to ask why I hadn't come to pick up the order. The error was cleared up and I was told the food was on its way. It arrived 20 minutes later with a different price than I was quoted. I called the manager to ask why the price difference and he blamed me for the mistake and hung up on me. Now we have expensive, cold food and a bad taste in our mouths - figuratively and literally. Odd customer service methodology in a town with tons of good restaurants.
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