I had both springs replaced in 2014 by Anytime Garage Doors. One just popped today and I can't open my garage door at all. I called Anytime Garage Doors and they very nicely and quickly sent someone out only to tell me that I had purchased the lowest grade springs and so there is no warranty on them. I then posted a review and said I wouldn't be using them again. Got a call within half an hour, Michael from the company, took another look at the warranty and said that yes it was covered and they would be out the next day to replace the spring. David, the technician, came out this morning and replaced the spring. I'm happy! I'll be back!!