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  • We had our solar system installed in February 2017. There was an issue with the existing artificial turf not being put back in place properly after the installation. Bruno was reaching out to the company that did the turf installation as the turf was just installed prior to the solar installation. This process took over a month to get resolved, however, Bruno made sure I was reimbursed for the charges to fix the turf (I thought it was ludacris that I had to pay the turf guys myself). It's now June and the system is leaking water all down my roof. I called to get someone out to fix it and I was told by Cathy that it would be a week to get someone out and in the meantime I should shut the system off. Ok, so now I won't have use of my pool until the system is fixed as the system is ran through my variable speed pump that also runs my filtration, ozone, sanitizer and water feature. Why would any company not have enough technicians to service their product sooner than a week out. I certainly hope they have everything they need to fix it when they get here next week!!! I will post an update after the issue is resolved.
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