This is a very HIGHLY overrated salon. Went once, will never again. I relate to all the people who say they were charged more than they were quoted, that is what they do. Many who work there are downright rude. I can't believe the review where they had the nerve to call a client the next day and demand her credit card number because they supposedly didn't charge her enough. Fact is, they make a habit of overcharging. There are many great salons in this town. Salon Lofts has given entrepreneurs the ability to have their own small space & thus charge less. Carmen, Carmen is NOT a high end salon. It's just a rip-off.