If I could give no stars I would - it is a very rare occasion that I give a negative review but something needed to be said about this place and hopefully the owners/operators will see this and address it. My 8 year old girl wanted to eat here and so did my 5 year old boy. We went inside with the intent to order and eat inside. One person was in front of me and I realized immediately it was an employee off duty. So we waited patiently until their conversation was done - about 45sec felt much longer, she then left and we had yet to be acknowledged, 3 people were up front and we are still waiting with no greet. Now 2minutes have passed since the girl left. I thought something was wrong so I waited a little while longer patiently, a customer came in and was behind us. After about another 30 seconds, the customer asked if I was being waited on. I politely told her no. Finally after being in the rest. For 5 minutes just standing there they asked if I have been helped. I told them no. She asked what we wanted I placed one of 3 orders hen she asked who was on the grill. Without any notice or apology she just walked to the back another girl then stepped up and said what can I get you. I was in disgust. Politely I told them we do not want anything and we will not be back. They didn't apologize no remarks. I truly will not be back to that location and unfortunately we live less than a mile away. Shame on those employees.