After reading negative reviews of other taxi companies in the Champaign-Urbana area, and good reviews of Wilbur's, I took a gamble and went with Wilbur's. I really needed to be picked up on time so I was nervous after reading so many horror stories on other cab companies. However, the driver pulled up right on time - to the minute - and apologized for not being early. Then I needed to be picked up again later in the day and she was actually early - I came out five to seven minutes early and she was already there. She was very pleasant overall. They only have the one cab so call in advance to schedule your pickup but if they are available they are absolutely the way to go.