I bought tires at Discount Tire a couple years go. Their service and quality are the best. Today I brought my car to this particular store just before they opened for a nail in my tire. The dealer wouldn't repair it. We were waiting for he doors to open and were greeted in the parking lot by a sales rep. He got us right in. 15 minutes later he told us it was repaired and all other tire pressures were checked as well. What amazed me is they didn't charge a thing. I guess customer service is alive and well at this store. I will continue to bring my vehicle back for service.